Last updated: August 18, 2026
This Privacy Policy explains how TidyTrue Services (“we”, “us”, or “our”) collects, uses, and protects information when you visit our website or use our cleaning services.
1. Information We Collect
- Contact details you provide, such as your name, email address, phone number, and property address.
- Service details, such as the type of cleaning requested, property type, and preferred scheduling information.
- Messages you send us through our contact forms, quote requests, or phone calls.
- Basic technical information, such as browser type and general usage of our website, collected automatically to help us improve the site.
2. How We Use Your Information
- To respond to quote requests and schedule cleaning services.
- To communicate with you about appointments, confirmations, and service updates.
- To send marketing or promotional messages, but only if you have opted in to receive them.
- To improve our website, services, and customer experience.
- To comply with legal obligations.
3. Text Messaging (SMS)
If you opt in to receive text messages from us, we will use your phone number only for the purposes you agreed to, such as transactional updates or marketing messages. We do not sell or share your phone number or SMS opt-in information with third parties for their own marketing purposes. You can reply STOP at any time to unsubscribe, or HELP for assistance.
4. Cookies & Website Analytics
Our website may use cookies or similar technologies to understand how visitors use our site and to improve performance. You can adjust your browser settings to limit or block cookies, though some parts of the site may not function as intended if you do so.
5. How We Share Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business, such as scheduling or payment processing tools, and only to the extent needed for them to perform their services. We may also disclose information if required to do so by law.
6. Data Security
We take reasonable steps to protect the information you share with us. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices
You may contact us at any time to ask what information we have about you, to request corrections, or to request that we delete your information, subject to any legal or business record-keeping requirements. If you have opted in to text or email communications, you may opt out at any time using the instructions provided in those messages.
8. Children’s Privacy
Our services and website are not directed to children, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us using the information on our Contact page.
Note: this Privacy Policy is a general starting template. We recommend reviewing it with a legal professional to make sure it fully matches your business practices and complies with applicable laws before publishing.